Terms of Service

  1. About These Terms

These Terms of Service govern your use of the website at www.evanio.com and any services provided by Evanio Ltd. By accessing our website or engaging our services, you agree to be bound by these terms. If you do not agree, please do not use our website or services.

Evanio Ltd is a company registered in England and Wales under Company Number 16901697. Our registered office is at Unit 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE.

These terms are governed by the laws of England and Wales. Where you are a consumer, nothing in these terms affects your statutory rights under applicable UK consumer protection legislation.

  1. Eligibility

By using our website or engaging our services, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are engaging our services on behalf of a business or organisation, you confirm that you have the authority to bind that entity to these terms.

  1. Our Services

Evanio Ltd provides the following digital business services:

  • Business Consultancy — strategy planning, startup advisory, and professional business guidance
  • Website Development — design and development of business websites
  • Social Media Marketing — creation and optimisation of business profiles on Facebook, Instagram, TikTok, and LinkedIn
  • Digital Marketing — paid advertising campaigns, SEO, content strategy, and growth support
  • Logo & Branding — brand identity design, logos, colour palettes, and visual materials
  • AI Automation & Integration — integration of AI tools and intelligent workflows into business operations

The specific scope, deliverables, timeline, and fees for each engagement will be agreed between Evanio Ltd and the client prior to commencement of work, either via a written proposal, invoice, or order confirmation.

  1. Placing an Order and Forming a Contract

A contract between you and Evanio Ltd is formed when we accept your order or instruction in writing (including by email) and confirm the agreed scope and fees. We reserve the right to decline any request for services at our sole discretion, without obligation to provide a reason.

Any quotations or estimates provided are valid for 14 days from the date of issue unless otherwise stated.

  1. Fees and Payment

All fees are as agreed in your order confirmation or invoice. Fees are quoted in British Pounds (GBP) unless otherwise stated. Payment is accepted via Stripe, Google Pay, and Amazon Pay.

Unless otherwise agreed in writing:

  • Payment in full is required before work commences for one-time services.
  • For ongoing or phased services, payment terms will be set out in the relevant agreement or invoice.
  • Invoices are due within 7 days of the invoice date unless otherwise agreed.

We reserve the right to suspend or cease work if payment is not received by the due date. Late payment may incur statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998 at 8% above the Bank of England base rate.

  1. Delivery and Timelines

We will use reasonable endeavours to meet any agreed delivery dates. However, timelines are estimates and not guaranteed unless expressly confirmed in writing as fixed deadlines.

Delays caused by the client — including failure to provide required information, content, approvals, or feedback in a timely manner — will not constitute a failure by Evanio Ltd to deliver, and may result in revised timelines or additional fees.

  1. Client Responsibilities

To enable us to deliver our services effectively, you agree to:

  • Provide accurate, complete, and up-to-date information as reasonably required
  • Respond to requests for approvals, feedback, or content within agreed timeframes
  • Ensure that any materials, content, or information you provide do not infringe the intellectual property rights or other rights of any third party
  • Comply with all applicable laws in connection with your use of our services
  • Not use our services for any unlawful, fraudulent, or harmful purpose
  1. Intellectual Property

Upon receipt of full payment, Evanio Ltd assigns to you all intellectual property rights in the final deliverables created specifically for you under your service agreement, to the extent that such rights are capable of assignment.

Evanio Ltd retains ownership of all intellectual property in:

  • Pre-existing materials, tools, frameworks, templates, and methodologies used in the course of delivering services
  • Any work product not included in the final agreed deliverables
  • General know-how, processes, and techniques developed in the course of our business

You grant Evanio Ltd a non-exclusive licence to use your name, logo, and a general description of the services provided for the purposes of our portfolio and marketing materials, unless you notify us in writing that you do not consent to this.

  1. Confidentiality

Each party agrees to keep confidential any information received from the other party that is marked as confidential or that should reasonably be understood to be confidential, and not to disclose such information to any third party without the other party’s prior written consent, except as required by law.

This obligation does not apply to information that is or becomes publicly available through no fault of the receiving party, or that was already known to the receiving party prior to disclosure.

  1. Limitation of Liability

To the fullest extent permitted by law, Evanio Ltd’s total liability to you in connection with any services or these terms shall not exceed the total fees paid by you to Evanio Ltd in the 12 months preceding the event giving rise to the claim.

Evanio Ltd shall not be liable for any indirect, consequential, special, or incidental loss, including but not limited to loss of profit, loss of revenue, loss of business, loss of data, or damage to reputation, whether arising in contract, tort, or otherwise, even if advised of the possibility of such loss.

Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

  1. Warranties and Disclaimers

Evanio Ltd warrants that services will be provided with reasonable skill and care in accordance with applicable UK law.

We do not warrant that our website will be uninterrupted, error-free, or free from viruses or other harmful components. Our website and its content are provided on an “as is” basis. We make no representations or warranties regarding the accuracy or completeness of any information on our website.

Business consultancy and marketing advice is provided in good faith based on the information available at the time. Evanio Ltd does not guarantee specific business outcomes, revenue growth, search engine rankings, or advertising results.

  1. Third-Party Services and Links

Our services may involve the use of or integration with third-party platforms, tools, or services (such as social media platforms, advertising networks, or hosting providers). Evanio Ltd is not responsible for the availability, performance, or practices of any third-party service.

Our website may contain links to third-party websites. These links are provided for convenience only. We have no control over the content of those sites and accept no responsibility for them.

  1. Acceptable Use of Our Website

You agree not to use our website in any way that:

  • Is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect
  • Infringes any intellectual property rights of Evanio Ltd or any third party
  • Involves transmitting unsolicited commercial communications (spam)
  • Involves introducing viruses, trojans, worms, or other malicious or harmful material
  • Involves attempting to gain unauthorised access to our website, servers, or databases
  • Is harmful, offensive, threatening, defamatory, or otherwise objectionable

We reserve the right to suspend or terminate your access to our website or services if you breach these terms.

  1. Termination

Either party may terminate a service agreement by giving written notice as specified in the relevant order confirmation or agreement. In the absence of a specific notice period, 14 days’ written notice is required.

Upon termination, you remain liable for all fees due for work completed or in progress up to the date of termination. Refunds, if applicable, will be processed in accordance with our Refund Policy.

We may terminate or suspend your access to our services immediately without notice if you materially breach these terms, become insolvent, or if we are required to do so by law.

  1. Force Majeure

Evanio Ltd shall not be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, government action, power outages, or internet or telecommunications failures.

  1. Changes to These Terms

We may update these Terms of Service from time to time. The ‘Last updated’ date at the top of this document will be revised accordingly. Continued use of our website or services after any changes constitutes your acceptance of the updated terms. We encourage you to review these terms periodically.

  1. Governing Law and Disputes

These terms and any dispute or claim arising in connection with them shall be governed by and construed in accordance with the laws of England and Wales. Both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.

If a dispute arises, we encourage you to contact us in the first instance to seek an amicable resolution before pursuing formal legal proceedings.

  1. Severability

If any provision of these terms is found to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from these terms. The remaining provisions shall continue in full force and effect.

  1. Entire Agreement

These Terms of Service, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Evanio Ltd in relation to your use of our website and services, and supersede all prior agreements, representations, and understandings.

  1. Contact Us

For any questions regarding these Terms of Service, please contact:

Email: hello@evanio.com
Post: Evanio Ltd, Unit 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE
Telephone (UK): +44 7474 76 3939